I found it hard to even imagine making a profit. If you had met seller protection paypal would have reimbursed you. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. For the United States, Depop uses USPS as their vendor for shipping within in the app. Depop Fees. Consistency is key. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. We would stay away from doing something like this it is risky for both your Depop account and your payment. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. Then, tap on 'Set up your shop'. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Good to know it's normal doe. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Your buyer's Depop @username. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. First, I needed to choose a platform. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Enter Depop. What I was missing was the notification of payment received from my buyer. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Below is a simple chart that shows how it works. Tap on the Setting icon from the top right side of the screen. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. Make sure the email on your Paypal account and your Depop account match. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. There are many things you should know before selling on any marketplace. Its never happened before while using Depop or any app. Test out different poses. Depop fee + taxes + shipping (if you use ship with depop). REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. So, to avoid refunds, always describe your items fully in your product description. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. Please read rules before posting. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Please make sure you've read the community rules, and that your post follows our posting guidelines. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. A week later they have opened a dispute saying this was an unauthorised payment? Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. If so, then you may have thought about selling on Depop. Your PayPal account is connected to your Depop account. Why do Depop charge 10%? This happens to me sporadically throughout the year. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Creating unique looks, new trends and making new from old. Repeated violations will result in a ban. Please contact the moderators of this subreddit if you have any questions or concerns. Do you have items laying around at home that you want to sell online? Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. 2. Creating unique looks, new trends and making new from old. The phone did not arrive after 2 days even though the seller said they'd send it next day . Read about our approach to external linking. "The fact that this has been going on for monthsis unacceptable. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. A collective of individuals who inspire and grow with their evolving style and values. Learn more. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. 1. 2023 BBC. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. No letter misspelled, missing, or flipped. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. You have two options as a seller before you actually give the refund. When you land on a style that works for your followers, stick with it. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. If this is the case, you need to wait 7-10 business days. She immediately used her brother's Depop account to comment on the offending post and contact the app. What does this mean and why did it happen? According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Step 6: Now tap on List your first item. Work-flow can help the Cash-Flow. Also the depop profile has blocked me. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. However, using Poshmark comes with high seller fees. You will need to make sure that all account details that Paypal asks for are verified. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Ah that's brilliant thank you so much, you've put my mind at ease!! She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. Your description must disclose that you are working with a third-party to source and manufacture your products. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. For reference, my first three sales on Depop were temporarily on hold. Why Etsy dropped $1.6 billion on Depop. Read Next: How to Ship on Your Own on Depop. A sub for discussing all things Depop. Our community is made up of people who are creating a better future. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. We actually update the tracking information on both Paypal and Depop. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Also they're charging me for shipping even if I put buyer pays for shipping? eBay vs Depop: Which is better for selling? They are entrepreneurs, pushing fashion forward in so many different ways. Getting paid on Depop is very easy. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. 1999-2023 PayPal, Inc. All rights reserved. They are entrepreneurs, pushing fashion forward in so many different ways. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. If you need tips with a step-by-step guide, check out our post below. It should have no effect on the deliverability of your packages. Any post that does not adhere to them is subject to removal. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Thats it, youve completed the first step! But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Step 2: Add a photo/logo that represents your brand and tap on Next. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. They are inclusive, diverse, progressive and creative. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. The firm confirmed that credential stuffing is a big part of the problem. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Instead, you will have to email them at support@depop.com. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Just make sure to do your diligence and follow all the steps required by Paypal. 28 days The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Even when your product doesn't get sold, you wouldn't have to pay for anything. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. However, you can create your account through the Depop app as well, as the process is the same. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Use the depop fee calculator to make sure you have your desired profit. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. And what is depop limited? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Disconnect your Paypal from Depop and reconnect again. Depop charges a 10% selling fee for sales on the platform. Fiona Short, Depop seller, phone interview, September 24, 2020 In their system, a carrier will sometimes switch the first and second address lines. They will email you once an agent is available so make sure to have your email notification on. Wow that sounds extra af for no reason. Try modeling the clothes you want to sell. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. This is because they consider brand new accounts selling as a risky transaction. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. Once youve put it all together, your listing should look something like this. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. By browsing this website, you consent to the use of cookies. However, the buyer must have a solid reason to request a refund. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Listing an item on Depop is completely free. Repeated violations will result in a ban. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. In this article, weve shared many important things you must know before selling on Depop. 4. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. When it comes to print-on-demand service providers, we recommend Printful and Printify. A sub for discussing all things Depop. then you will give the refund to the customer. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Step 3: Write a bio about your shop and what youre selling and tap on Next. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. This content may be old or outdated. In June . Can anyone help me? When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. From launching their own brands to building vintage resale businesses. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. Wishing you many more sales! Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Step 1: Log in to your Depop account on their website. As a seller, you must update your account that you are shipping with Depop to qualify. If you, as the seller, agree to the refund. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Fee Breakdown: - 10% Depop fee Shipping with Depop internationally vs. domestically is different in a few ways. Music. it was a big hot mess!! You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Figuring out what to get rid of is just the beginning. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Learn More. It focuses on music, fashion, art mental health, and sustainability, Short said. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. On Wednesday, the shopping site Etsy . Don't price your items too low because it could have a negative impact on your profits. Hone your style, and your audience will find you. Once youre logged in, click on Sell from the top right side. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. If that is the case, Depop has a process and form that you can follow and fill out. This includes your email, credit card, and bank account. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Make sure to check out the International USPS shipping guide for more details. For this example, were going to create an account directly from their website. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Dropshipped print-on-demand products must use a design created by the seller. If youre not sure which one to choose between these two, check out this detailed comparison of. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Let us help you. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". I definitely sent the payment through depop instant pay as goods/services thank god! Depop confirmed that it intends to implement multi-factor authentication in 2021. Options. The rest is up to you. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Something similar happened to me the first time I got a PayPal payment. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. ***UPDATE** SWIPE FOR ANSWER!! A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Definitely gonna start telling people depop payments only. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Recently I got the first person that paid with the PayPal button. It also shows up in my PayPal activity, So what's gonna happen? Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. With shipping and complicated seller fees, it felt like a chore. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Please search the subreddit before posting to see if the topic has already been discussed. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs).